Privacy Policy for SOFTNET Technologies Sdn Bhd

Effective Date: 20th October 2023


SOFTNET Technologies Sdn Bhd (“SOFTNET,” “we,” “us,” or “our”) is a trusted IT solutions provider, ISO 27001, and ISO 9001 certified, committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. It also includes specific provisions for our “SOFTNET HR Connect” app. By using our services or the app, you agree to the terms described in this Privacy Policy.

Information We Collect

2.1. Personal Information

We may collect the following types of personal information when you interact with SOFTNET or use the “SOFTNET HR Connect” app:

Contact Information: Your name, email address, phone number, and mailing address.

Account Information: If you create an account with us or use the app, we may collect login credentials and other account details.

HR Data: In the case of “SOFTNET HR Connect,” we may collect sensitive personal information related to HR and employee management.

2.2. Non-Personal Information

We may also collect non-personal information such as:

Usage Data: Information about your interactions with our services or the app, including IP addresses, browser types, and device information.

Cookies and Similar Technologies: We use cookies and similar technologies to collect data on how you interact with our website and the app.

How We Use Your Information

SOFTNET may use your information for the following purposes:

  • Provide and improve our services or the app.
  • Process transactions and manage your accounts.
  • Respond to your inquiries and provide customer support.
  • Send you updates, newsletters, and promotional materials.
  • Conduct research, analytics, and enhance security.
  • Comply with legal obligations.

Information Sharing

SOFTNET does not sell, rent, or trade your personal information to third parties. However, we may share your information with:

Service Providers: We may share data with trusted third-party service providers who assist us in delivering our services or the app.

Legal Compliance: We may disclose your information when required to comply with legal obligations or protect our rights.

Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred.


SOFTNET takes appropriate measures to protect your information from unauthorized access, disclosure, or alteration. We maintain industry-standard security practices to safeguard your data.

Your Choices

You have the right to:

Access, correct, or delete your personal information.

Opt out of marketing communications.

Set your browser to refuse cookies or receive alerts when cookies are being used.

Withdraw consent for processing your data (where applicable).

“SOFTNET HR Connect” App Specifics

For users of the “SOFTNET HR Connect” app, please note:

HR Data: We will process HR data as necessary for the app’s functionality, and this data will be managed in accordance with applicable data protection laws.

Consent: Users and employees using the app consent to the collection and processing of HR data by their organization.

Links to Other Websites

Our website and app may contain links to external websites not operated by SOFTNET. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies.

Children’s Privacy

Our services and app are not intended for children under the age of 13. We do not knowingly collect information from individuals under 13 years of age.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on our website and app with an updated effective date.

Contact Us

If you have questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:

SOFTNET Technologies Sdn Bhd

E-06-06, Menara SuezCap Tower 2

KL Gateway Mall 2, Jalan Kerinchi Kampung Kerinchi

Bangsar, 59200 Kuala Lumpur


Phone: +60125412124

Please allow up to 30 days for us to respond to your requests.

By using our services or the “SOFTNET HR Connect” app, you acknowledge that you have read and understood this Privacy Policy. Your continued use of SOFTNET’s services and the app constitutes your agreement to its terms.